ALEX WORK LAB
CENTENE WORK SAMPLE · TRAINING & PROCESS IMPROVEMENT
Applied problem solving · training demonstration

From research to repeatable outreach decisions.

An example of turning a difficult, manual business process into a structured evaluation model, an actionable workflow, and a teachable skill.

Original progression: researched prospects → eight-criterion Excel scoring → ranked priorities → outreach application.
30
PROSPECTS
ASSESSED
15
ORGANIZATIONS
CONTACTED
9
MOUs
SIGNED
60% of contacted organizations signed MOUs · reported project outcomes
What changed and why it mattered

One real problem. A structured solution.

The work sample is about judgment and measurable process improvement—not the technology alone.

Case study
01 · The challenge

Too much research, not enough focus

Potential partner organizations varied in reach, readiness, and strategic fit. Without a consistent framework, deciding where to spend limited outreach time was slow and hard to explain.

02 · The response

Make the decision repeatable

I built a verified-research and eight-factor evaluation workbook, ranked prospects on a 40-point scale, then converted the workflow into an application that supports outreach preparation and follow-up.

03 · The results

From prospects to signed agreements

Across the project, 15 interested organizations were contacted and nine signed memoranda of understanding (MOUs)—a reported 60% conversion among contacts.

1Research & verifyDocument evidence, audience, and potential fit.
2Score consistentlyApply eight criteria worth 1–5 points each.
3Prioritize & actRank opportunities and prepare an appropriate first request.
4Follow throughRecord outreach, next actions, and eventual outcomes.
What this demonstrates for a Senior Trainer
I can translate a complicated process into clear decisions, practical instruction, and observable performance standards.

Two teaching opportunities

First, explain the problem-solving strategy and how the spreadsheet evolved into an application. Second, teach a staff member how to research, prioritize, and document an outreach decision.

Demonstration notice: all organizations and operational records shown in the interactive views are fictional. The 30 / 15 / 9 figures reflect user-reported historical project outcomes, not transactions stored in this demonstration. The observed conversion does not by itself prove that the application caused the outcomes.

The original spreadsheet logic, made visible

Evaluate. Prioritize. Act.

A limited fictional prospect set illustrates the eight-factor ranking model. Adjust a score to see the effect.

Interactive demonstration
8 fictional organizations · sorted by computed score

Select a prospect

Choose any item to see the score rationale and outreach steps.

A practical microlearning example

How to make a defensible outreach decision.

A sample short training sequence for staff learning the process, not simply the buttons.

Training sample
Learn

Review the evidence

Verify the organization, decision-maker, and fit. Distinguish confirmed facts from assumptions. A high score is only useful when the underlying information is credible.

Apply

Score and prioritize

Apply the eight criteria consistently, compare total scores, then make a judgment about readiness and the next best action.

Evaluate

Show the skill

Ask the learner to select an outreach priority, explain the rationale, and record a next step. Use the same three behaviors as a coaching checklist.

2-minute practice · Decision scenario

Which prospect should you contact first?

Prospect A · 39/40

Very strong strategic fit; current decision-maker and referral relationships have not been verified.

Prospect B · 36/40

Strong strategic fit; current contact and partnership readiness have been verified.

You need an outreach action this week, not another speculative lead.

Knowledge check

Choose your next action

Instructor guide · 6-minute lesson

Learning objectives

After instruction, the learner will identify the evidence required, apply a standardized ranking framework, select an appropriate outreach target, and document the next action.

Performance check

Observe three behaviors: (1) fact verification, (2) evidence-based prioritization, and (3) a clear documented next step. Give corrective coaching and repeat the scenario if needed.